As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting assistance to end-users within the organization. Your duties will include diagnosing and resolving hardware and software issues, setting up and configuring new equipment, managing user accounts, and maintaining system updates. You will also document technical issues and solutions, and assist with IT projects as needed. Strong problem-solving skills, excellent communication, and a solid understanding of various operating systems and software applications are essential. Experience in a similar support role and relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are preferred.